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[Music]

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Chain of events. Cause and effect. We

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analyse what went right and what went

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wrong, as we discover that many

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outcomes can be predicted, planned for,

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and even prevented. I'm John Chidgey and

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this is Causality. Causality is entirely

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Hyatt Regency

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Kansas City.

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Construction of the 40-story high Hyatt

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Regency Hotel in Kansas City Missouri

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began in May of 1978 and it opened its

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doors to the public on the 1st of July

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1980 and remained the tallest building

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in Missouri until 1986. The hotel was

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situated in the Crown Center commercial

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complex which was part of an urban

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revitalisation of an older part of

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Kansas City near Union Station. The hotel

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had a revolving restaurant, an exhibit

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hall, conference facilities and more than

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700 guest rooms.

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One of the other widely publicised

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features of the new hotel was its

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multi-storey atrium which had three

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walkways each at a different floor level,

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each suspended from the ceiling above.

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The atrium has a large open area

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approximately 36m (that's 117 feet)

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deep 44m (or 145 feet) wide and

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15m (or 50 feet) high containing a bar,

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a stage, and a large open space that

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would sometimes be used as a dance floor.

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Each walkway was 47m (that's 121

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feet) long and was constructed from steel,

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concrete and glass weighing in at

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approximately 29 tonnes (or 64,000 pounds)

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each.

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The hotel itself was split into two

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sections: a high-rise section and a

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function or events block connected by

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the atrium.

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Walkways connected those two sections on

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levels 2, 3 and 4 with level

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3 offset from 2 and 4 such that

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levels 2 and 4 walkways were

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directly above and below each other,

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adjacent to the outside wall, with level

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3 independently suspended and adjacent

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to the others, closer to the center of

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the atrium.

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The Hyatt Regency Hotel regularly hosted

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a Friday night tea dance with live music

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and dance competitions.

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a tea dance is a European tradition,

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though also called "Thé Dansant" or

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"Dancing Tea" in French, was a dance held

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in the summer or early autumn, late

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afternoons before sunset. With that

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background, let's talk about the incident

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itself. On Friday evening, the 17th of

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July, 1981 the Hyatt Regency Hotel atrium

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was once again hosting a regular tea

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dance with live music that evening

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played by the Steve Miller Orchestra. The

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dance was scheduled to go for 3

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hours in total starting at 5pm and

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finishing by 8pm playing a variety of

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Jazz swing music.

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At 3pm local time the first people

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started arriving and within 90 minutes

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the first floor of the atrium was now

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fully occupied, forcing people to move to

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the atrium terrace and walkways before

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the official start at 5pm.

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By 7pm the crowd was estimated at

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between 1,500 and 2,000 people in the

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entire atrium area.

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At 7:04pm the band returned and began

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playing as part of the dance competition.

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At approximately 7:05pm the 4th

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floor walkway, with an estimated 20

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people standing on it, buckled in the

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center and began to fall onto the 2nd

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floor walkway directly beneath it. As the

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falling walkway impacted the 2nd

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floor walkway with approximately 40

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people on it, the second walkway then

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also collapsed, with both walkways

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collapsing onto the ground beneath, near

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a very crowded area adjacent to the bar.

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The number of people on the walkways has

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been impossible to determine with any

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certainty, as a television crew covering

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the event were changing batteries in

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their equipment when the collapse

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occurred.

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Water pipes were severed in the collapse

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and electrical cables were dislodged

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leaving the lobby in near darkness with

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frequent sparks from arcing electrical

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equipment intermittently lighting the

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atrium. It took 3 minutes for the

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Kansas City Fire Department to be

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contacted in the confusion, followed by

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the Police Department shortly thereafter.

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By 7:18pm a total of 7 ambulances

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had arrived at the hotel.

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By 7:52pm an estimated 100 firefighters

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and emergency workers were now actively

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involved in rescuing people from the

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wreckage. Due to the weight of the

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walkways, heavy cranes were brought in to

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remove the debris, with the first walkway

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removed by 3:15am the following morning.

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The last survivor was pulled from the

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debris at approximately 4:30am.

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114 people were killed,

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and 216 were injured.

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It remains the deadliest, unintentional

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structural collapse in the history of

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the United States.

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Let's talk about the investigations.

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Yes...there were multiple.

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The mayor of Kansas City, Richard L.

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Berkley, formally requested the National

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Bureau of Standards to independently

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investigate the most probable cause of

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the walkway collapse.

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Their

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378 page report examines in great detail

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the physics behind the failure and makes

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for interesting reading. In 1983 a grand

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jury was convened in Kansas City to

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investigate if the collapse was as a

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result of any illegal actions of those

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involved.

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In 1984 the state of Missouri convened

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an administrative hearing to determine

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whether there had been any violation of

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state licensing laws by those involved.

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In 1985 the ASCE, that's the American

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Society of Civil Engineers also held a

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disciplinary hearing.

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The relevant findings from all of these

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will be discussed in due course, but

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before we get to that let's talk a

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little bit about the construction of the

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hotel.

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The hotel was built in the late 1970s

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when there was a period of high

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inflation, high interest rates, and high

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unemployment. The number of available

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construction projects at that time was

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limited and hence the contracting

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companies at that time priced very

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aggressively to win work so that they

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could stay in business. As projects

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increased in availability, those same

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companies then pushed to close out their

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projects they had on the books so they

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could start on the next project as soon

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as they could.

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This era of construction also saw the

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popularisation of the so-called "Fast

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Track" method of design and construction.

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Projects delivered by Fast Track are

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characterized by construction leading

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ahead of the final completed design and

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in the context of civil engineering

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specifically, structural design precedes

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architectural's final design.

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There's reliance on conceptual sketches,

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preliminary drawings and early component

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orders with red-lining of shop drawings

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and multiple re-issues of design

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drawings during the construction phase.

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Sounds risky?

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Well, if you have good quality assurance

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it can still work and on large projects

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can reduce the time taken to deliver a

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project by 25%,

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with the trade-off of increased cost

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overall in many cases. Sometimes time is

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money too so the sooner it's built, the

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sooner it can make income and those

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trade-offs are considered to be worth it

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in the end. So for this hotel

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construction...who are the players

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involved? There are a few. Eldridge and

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Son Construction Company was the general

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contractor on the project.

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Eldridge subcontracted the steel work

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fabrication to Havens Steel Company as

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the fabricator in December, 1978. Gillum

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Colico Structural Engineering

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Consultants Incorporated (or GCE) was

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selected to perform all structural

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engineering services for the design and

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construction of the hotel in July of

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1976.

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Jack Gillum was one of the principals

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of GCE. GCE subcontracted all structural

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engineering services for the project to

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Jack D. Gillum & Associates Limited and

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designated Jack Gillum as the

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professional engineer for the project,

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noting that Jack Gillum was also the

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president of that firm and hence he was

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the Engineer of Record.

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Jack Gillum appointed Daniel Duncan from

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Jack D. Gillum & Associates as well as the

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project manager for daily work execution,

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as well as a project engineer and a

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senior project designer in late 1976,

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along with a full project team.

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Patty, Berkebile & Nelson, Herbert Duncan,

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and Monroe & Lefebvre

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Architects Planners Consortium,

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Inc., (or PBNDML for short) served

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as associate architects and during 1977

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developed the basic design and some of

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the detailed designs for different parts

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of the hotel. In June of 1978, Jack D.

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Gillum & Associates lost both the Hyatt

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Regency Hotel project's, project

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engineer and its senior project designer

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in very quick succession, leaving only

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the project manager Daniel Duncan with

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any history of the design decisions that

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have been made to date. During the

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construction phase of the hotel, there

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was an incident regarding the atrium. On

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Sunday the 14th of October, 1979 during

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construction, a section of the East

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atrium roof on the North side of the

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building above the restaurant area fell

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four stories onto the lobby floor.

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Fortunately it happened on a Sunday when

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no one was working on site and hence

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there were no injuries. A spokesman for

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the Crown Center Redevelopment

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Corporation, the then owner of the hotel

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under construction, stated that a:

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"...beam fell because of an

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installation problem..."

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Following the incident it came to light

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that the general contractor Eldridge & Son

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was fined

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$5,920 for 17 violations during the

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hotel's construction. Having said that,

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none of these issues were related

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directly to the collapse, however are

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suggestive of a fast-paced construction

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process with an inadequate amount of

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quality assurance.

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There's quite a lengthy analysis of this

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specific incident in the show notes by

276
00:10:25,919 --> 00:10:28,639
Gregory Luth: "The Chronology of Hyatt

277
00:10:28,639 --> 00:10:31,039
Regency Collapse" if you're interested.

278
00:10:31,039 --> 00:10:33,440
The key point is that the so-called

279
00:10:33,440 --> 00:10:35,600
installation problem was actually more

280
00:10:35,600 --> 00:10:38,559
of a lack of a cohesive design problem

281
00:10:38,559 --> 00:10:40,240
that during installation was worked

282
00:10:40,240 --> 00:10:42,559
around, rather than questioned and fixed

283
00:10:42,559 --> 00:10:43,679
properly.

284
00:10:43,679 --> 00:10:45,600
Had the designers taken that opportunity

285
00:10:45,600 --> 00:10:47,759
to stop the job and review the design

286
00:10:47,759 --> 00:10:49,519
from end to end they would have more

287
00:10:49,519 --> 00:10:51,519
than likely uncovered the walkway design

288
00:10:51,519 --> 00:10:53,919
issues we're about to go through...but

289
00:10:53,919 --> 00:10:55,440
they didn't.

290
00:10:55,440 --> 00:10:57,919
Let's talk about the walkway design.

291
00:10:57,919 --> 00:11:00,159
The walkway is comprised of four spans

292
00:11:00,159 --> 00:11:02,399
in total with each span denoted by its

293
00:11:02,399 --> 00:11:04,399
interconnecting joints and hanging rods

294
00:11:04,399 --> 00:11:07,278
starting at 7 through to 11. Hence the

295
00:11:07,278 --> 00:11:10,639
first span is designated Span 7-8 then

296
00:11:10,639 --> 00:11:14,958
8-9, 9-10 and 10-11. Before you wonder why

297
00:11:14,958 --> 00:11:17,039
the numbering starts at 7...the numbers

298
00:11:17,039 --> 00:11:18,559
line up with the building's column

299
00:11:18,559 --> 00:11:20,720
numbers, hence the walkways hung between

300
00:11:20,720 --> 00:11:23,600
column 7 and 11 of the overall building

301
00:11:23,600 --> 00:11:24,720
space.

302
00:11:24,720 --> 00:11:26,639
Because the walkways on levels 2 and 4

303
00:11:26,639 --> 00:11:28,639
were joined together by hanging rods, the

304
00:11:28,639 --> 00:11:30,639
4th floor walkway was referred to as

305
00:11:30,639 --> 00:11:33,278
upper and the 2nd floor as lower.

306
00:11:33,278 --> 00:11:35,679
Finally the hanging rods were positioned

307
00:11:35,679 --> 00:11:37,919
on either the East or West side of the

308
00:11:37,919 --> 00:11:39,919
walkway. For example the eastern

309
00:11:39,919 --> 00:11:42,000
centre-most rod connection point on the

310
00:11:42,000 --> 00:11:45,360
4th floor was denoted 9UE.

311
00:11:45,360 --> 00:11:47,360
The box girders connecting the walkway

312
00:11:47,360 --> 00:11:49,200
to the hanger rods were made of 200mm

313
00:11:49,200 --> 00:11:52,078
wide (that's 8") of

314
00:11:52,078 --> 00:11:53,839
c-channel, welded together along their

315
00:11:53,839 --> 00:11:57,440
length hence creating the so-called box.

316
00:11:57,440 --> 00:11:59,200
How heavy was it though?

317
00:11:59,200 --> 00:12:00,879
Because during the investigation they

318
00:12:00,879 --> 00:12:02,799
found significant variability in the

319
00:12:02,799 --> 00:12:04,480
thickness of the concrete decking and

320
00:12:04,480 --> 00:12:06,480
topping materials, so they confirmed the

321
00:12:06,480 --> 00:12:08,559
final weights by weighing several

322
00:12:08,559 --> 00:12:11,120
walkway spans as the design drawings did

323
00:12:11,120 --> 00:12:12,720
not align to what was constructed in

324
00:12:12,720 --> 00:12:14,078
that regard.

325
00:12:14,078 --> 00:12:16,000
Analyzing the fallen walkway sections

326
00:12:16,000 --> 00:12:17,839
led to an estimate of the mass of the

327
00:12:17,839 --> 00:12:20,399
walkway to within a worst case error of

328
00:12:20,399 --> 00:12:23,600
+/- 136kg (or 300

329
00:12:23,600 --> 00:12:24,399
lbs).

330
00:12:24,399 --> 00:12:26,799
The addition of gypsum board to meet

331
00:12:26,799 --> 00:12:28,559
fire endurance requirements added

332
00:12:28,559 --> 00:12:32,000
approximately 1,050kg (that's

333
00:12:32,000 --> 00:12:35,120
2,310lbs) to each walkway span. We'll

334
00:12:35,120 --> 00:12:37,120
get to that shortly. The investigators

335
00:12:37,120 --> 00:12:39,440
therefore concluded that the average

336
00:12:39,440 --> 00:12:42,480
final weight of a single walkway span as

337
00:12:42,480 --> 00:12:44,559
built was 8,050kg

338
00:12:44,559 --> 00:12:46,240
(that's

339
00:12:46,240 --> 00:12:48,159
17,750lbs) which

340
00:12:48,159 --> 00:12:51,600
exceeded the as-designed span weight

341
00:12:51,600 --> 00:12:54,639
by about 8%.

342
00:12:54,639 --> 00:12:56,078
Not a good start.

343
00:12:56,078 --> 00:12:58,078
So what went wrong? We know that the

344
00:12:58,078 --> 00:12:59,919
walkways were 8% heavier than

345
00:12:59,919 --> 00:13:03,440
their design but that's only one issue.

346
00:13:03,440 --> 00:13:05,600
It was determined that the most likely

347
00:13:05,600 --> 00:13:08,078
connection point that failed first was

348
00:13:08,078 --> 00:13:11,839
9UE with transferred load to spans U8-9

349
00:13:11,839 --> 00:13:15,360
and U9-10 on the East connections, then

350
00:13:15,360 --> 00:13:18,480
causing 8UE and 10UE to rapidly fail

351
00:13:18,480 --> 00:13:20,159
with the other side of the walkways

352
00:13:20,159 --> 00:13:24,078
joint 9UW failing as well. The method of

353
00:13:24,078 --> 00:13:26,159
failure was that the nut and washer

354
00:13:26,159 --> 00:13:27,759
pulled through the center of the box

355
00:13:27,759 --> 00:13:29,839
beam under high load.

356
00:13:29,839 --> 00:13:31,679
Given the construction method of welding

357
00:13:31,679 --> 00:13:33,039
x2 c-channels together, the

358
00:13:33,039 --> 00:13:35,120
investigators spent significant time

359
00:13:35,120 --> 00:13:36,720
confirming that the quality of the

360
00:13:36,720 --> 00:13:39,198
welding job on those channels was not a

361
00:13:39,198 --> 00:13:41,600
factor in the incident.

362
00:13:41,600 --> 00:13:43,519
In addition, whilst there were people

363
00:13:43,519 --> 00:13:45,919
present on the walkways it was found in

364
00:13:45,919 --> 00:13:47,600
the investigation that the mass of the

365
00:13:47,600 --> 00:13:49,839
people on the walkways was not a

366
00:13:49,839 --> 00:13:52,078
significant contributing factor to the

367
00:13:52,078 --> 00:13:54,720
failure that they saw in the incident.

368
00:13:54,720 --> 00:13:57,519
The two centre-most spans then rotated

369
00:13:57,519 --> 00:14:00,078
downwards pulling span U10-11 off its

370
00:14:00,078 --> 00:14:01,839
bearing seats at the building column

371
00:14:01,839 --> 00:14:03,360
number 11.

372
00:14:03,360 --> 00:14:05,600
As the upper walkway then fell onto the

373
00:14:05,600 --> 00:14:07,759
lower walkway, it followed a similar

374
00:14:07,759 --> 00:14:10,078
failure progression. The investigation

375
00:14:10,078 --> 00:14:11,759
determined that there were two design

376
00:14:11,759 --> 00:14:13,278
changes that contributed to this

377
00:14:13,278 --> 00:14:17,039
incident, as well as a design gap.

378
00:14:17,039 --> 00:14:19,360
We'll talk about each in turn. The first:

379
00:14:19,360 --> 00:14:23,120
Fire-proofing in March, 1978. A routine

380
00:14:23,120 --> 00:14:24,480
design review by the Codes

381
00:14:24,480 --> 00:14:26,720
Administration Office, Kansas City Public

382
00:14:26,720 --> 00:14:28,958
Works Department resulted in a 6 page

383
00:14:28,958 --> 00:14:30,480
handwritten assessment of the fire

384
00:14:30,480 --> 00:14:32,639
endurance of the walkways structural

385
00:14:32,639 --> 00:14:36,078
steel, dated the 10th of March, 1978. A

386
00:14:36,078 --> 00:14:38,078
meeting was held on the 16th of March,

387
00:14:38,078 --> 00:14:40,320
1978 between representatives of the

388
00:14:40,320 --> 00:14:42,078
Codes Administration Office and the

389
00:14:42,078 --> 00:14:45,039
architects PBNDML with 2 pages of

390
00:14:45,039 --> 00:14:46,720
minutes which included an agreement to

391
00:14:46,720 --> 00:14:48,958
clad the walkway structural steel with

392
00:14:48,958 --> 00:14:51,519
gypsum board to address fire resilience

393
00:14:51,519 --> 00:14:54,799
concerns. Specifically x2 layers of

394
00:14:54,799 --> 00:14:56,639
16mm (that's 5/8") thick

395
00:14:56,639 --> 00:14:59,120
gypsum board supported by 0.8mm

396
00:14:59,120 --> 00:15:01,360
metal studs and nailing strips, then

397
00:15:01,360 --> 00:15:03,600
attached to the structural steel by

398
00:15:03,600 --> 00:15:05,839
power driven fasteners. The structural

399
00:15:05,839 --> 00:15:08,159
drawings were reissued on the 30th of

400
00:15:08,159 --> 00:15:11,198
March, 1978 and it is unclear in the

401
00:15:11,198 --> 00:15:13,600
documentation at the time if any changes

402
00:15:13,600 --> 00:15:16,078
were made to the structural details as a

403
00:15:16,078 --> 00:15:18,480
result of gypsum board being added to

404
00:15:18,480 --> 00:15:21,198
each walkway span. The investigation

405
00:15:21,198 --> 00:15:23,440
concluded that the walkway design did

406
00:15:23,440 --> 00:15:25,120
not get adjusted to account for the

407
00:15:25,120 --> 00:15:27,120
additional load from retrofitting gypsum

408
00:15:27,120 --> 00:15:28,879
board as a fire retardant material

409
00:15:28,879 --> 00:15:31,759
during design. That said, they also

410
00:15:31,759 --> 00:15:34,639
concluded that even if the load from the

411
00:15:34,639 --> 00:15:36,879
gypsum board wasn't present, there would

412
00:15:36,879 --> 00:15:39,440
still have been insufficient redundancy

413
00:15:39,440 --> 00:15:42,078
(also called reserve load capacity) in the

414
00:15:42,078 --> 00:15:44,399
hangar rod design to resist the failure

415
00:15:44,399 --> 00:15:46,000
of a single rod.

416
00:15:46,000 --> 00:15:49,440
Hence, if one breaks, they'll all break.

417
00:15:49,440 --> 00:15:52,078
The second design change, also in March

418
00:15:52,078 --> 00:15:54,879
1978, related to the hangar rod

419
00:15:54,879 --> 00:15:56,240
connection.

420
00:15:56,240 --> 00:15:59,039
In March, 1978 drawings for the walkway

421
00:15:59,039 --> 00:16:01,839
hangar showed a single rod continuously

422
00:16:01,839 --> 00:16:03,759
threaded from top to bottom, that was

423
00:16:03,759 --> 00:16:05,839
suspended from the beams on the atrium

424
00:16:05,839 --> 00:16:07,759
ceiling, passing through the fourth floor

425
00:16:07,759 --> 00:16:10,320
walkway and second floor box beams with

426
00:16:10,320 --> 00:16:12,000
securing nuts and washers at each

427
00:16:12,000 --> 00:16:15,679
walkway level. In early January, 1979 the

428
00:16:15,679 --> 00:16:17,519
drawings were now at the fabricators,

429
00:16:17,519 --> 00:16:18,958
Havens Steel Company, and their

430
00:16:18,958 --> 00:16:20,159
engineering manager called the

431
00:16:20,159 --> 00:16:22,480
structural engineers project manager.

432
00:16:22,480 --> 00:16:24,000
Havens engineering manager raised

433
00:16:24,000 --> 00:16:25,600
concerns about the durability of a

434
00:16:25,600 --> 00:16:27,759
continuously threaded rod over that

435
00:16:27,759 --> 00:16:30,078
length during construction. The original

436
00:16:30,078 --> 00:16:32,879
design called for a nut 6.1m up

437
00:16:32,879 --> 00:16:34,639
the hanger rod and didn't use sleeve

438
00:16:34,639 --> 00:16:37,679
nuts. That, coupled with the higher cost

439
00:16:37,679 --> 00:16:39,679
of manufacture, they proposed to change

440
00:16:39,679 --> 00:16:42,399
the design from a single continuous rod

441
00:16:42,399 --> 00:16:45,519
to two rods instead, with threads on each

442
00:16:45,519 --> 00:16:48,399
end. According to Havens testimony the

443
00:16:48,399 --> 00:16:50,159
structural engineer checked the turning

444
00:16:50,159 --> 00:16:52,078
moment and the sheer force presented at

445
00:16:52,078 --> 00:16:54,879
the box beam for the offset condition

446
00:16:54,879 --> 00:16:57,519
while on the phone and Daniel Duncan

447
00:16:57,519 --> 00:17:00,159
accepted that change over the phone. The

448
00:17:00,159 --> 00:17:01,919
structural engineer then asked the

449
00:17:01,919 --> 00:17:03,919
fabricator to submit the change request

450
00:17:03,919 --> 00:17:06,798
through the "normal channels for approval."

451
00:17:06,798 --> 00:17:08,640
The shop drawings were then marked up to

452
00:17:08,640 --> 00:17:11,038
now have two hanger rods with a

453
00:17:11,038 --> 00:17:13,679
102mm (that's a 4") inset at

454
00:17:13,679 --> 00:17:15,599
the fourth floor walkway connection

455
00:17:15,599 --> 00:17:18,160
point, in place of the original single

456
00:17:18,160 --> 00:17:20,400
continuous hanger rod arrangement. To put

457
00:17:20,400 --> 00:17:21,679
it another way,

458
00:17:21,679 --> 00:17:23,679
the ceiling to upper walkway rods were

459
00:17:23,679 --> 00:17:25,759
on the outside and the upper to lower

460
00:17:25,759 --> 00:17:28,720
walkway rods were offset on the inside

461
00:17:28,720 --> 00:17:29,759
of those.

462
00:17:29,759 --> 00:17:32,880
On the 12th of January, 1979 Havens Steel

463
00:17:32,880 --> 00:17:35,440
Company pulled the Hyatt Regency Project

464
00:17:35,440 --> 00:17:37,440
out of their engineering department and

465
00:17:37,440 --> 00:17:40,000
then subcontracted the for-construction

466
00:17:40,000 --> 00:17:42,160
drafting of the partially completed shop

467
00:17:42,160 --> 00:17:44,558
drawings to an external engineering firm.

468
00:17:44,558 --> 00:17:46,798
This was due to Havens winning a large

469
00:17:46,798 --> 00:17:48,319
project and they required their

470
00:17:48,319 --> 00:17:50,079
engineering resources to be focused on

471
00:17:50,079 --> 00:17:51,599
the new job instead.

472
00:17:51,599 --> 00:17:53,679
The outsourced drawings included the box

473
00:17:53,679 --> 00:17:56,000
beam detail but no rod connection was

474
00:17:56,000 --> 00:17:58,798
shown in its detail, which unfortunately

475
00:17:58,798 --> 00:18:00,798
is common practice in the industry.

476
00:18:00,798 --> 00:18:02,319
Different drawings show different

477
00:18:02,319 --> 00:18:04,640
details based on their final intended

478
00:18:04,640 --> 00:18:06,160
use cases.

479
00:18:06,160 --> 00:18:07,839
To understand the overall design of the

480
00:18:07,839 --> 00:18:09,599
connection configuration to the box

481
00:18:09,599 --> 00:18:11,359
beams, a person would need to consider

482
00:18:11,359 --> 00:18:13,279
all of the drawings and specifications

483
00:18:13,279 --> 00:18:14,480
collectively...

484
00:18:14,480 --> 00:18:17,359
not individually. The offset rod design

485
00:18:17,359 --> 00:18:19,200
change was therefore never submitted for

486
00:18:19,200 --> 00:18:21,200
a formal review in its entirety and the

487
00:18:21,200 --> 00:18:23,038
final connection to the box beams was

488
00:18:23,038 --> 00:18:25,519
only implied on the shop drawings.

489
00:18:25,519 --> 00:18:27,279
They assumed that the connection design

490
00:18:27,279 --> 00:18:30,000
was complete and specified elsewhere, so

491
00:18:30,000 --> 00:18:31,679
they simply added the "weld" symbol at

492
00:18:31,679 --> 00:18:33,519
the connection point, before sending the

493
00:18:33,519 --> 00:18:35,919
drawings out for final approval.

494
00:18:35,919 --> 00:18:38,000
Ordinarily if there are any design

495
00:18:38,000 --> 00:18:40,000
changes required to the shop drawings

496
00:18:40,000 --> 00:18:41,679
they would be submitted under a separate

497
00:18:41,679 --> 00:18:43,519
cover sheet along with a request for

498
00:18:43,519 --> 00:18:45,359
engineering validation of the shop

499
00:18:45,359 --> 00:18:46,640
drawings.

500
00:18:46,640 --> 00:18:48,400
This did not occur.

501
00:18:48,400 --> 00:18:50,720
On the 7th of February the outside

502
00:18:50,720 --> 00:18:52,798
detailer made their final consistency

503
00:18:52,798 --> 00:18:54,480
and completeness checks and the drawings

504
00:18:54,480 --> 00:18:56,480
were sent to the structural engineer for

505
00:18:56,480 --> 00:18:58,160
engineering approval.

506
00:18:58,160 --> 00:19:00,480
With various communication delays the

507
00:19:00,480 --> 00:19:02,000
drawings didn't reach the engineer's

508
00:19:02,000 --> 00:19:04,720
desk until Thursday the 16th of February

509
00:19:04,720 --> 00:19:06,240
and the contractor had requested

510
00:19:06,240 --> 00:19:07,919
expedited approval due to the

511
00:19:07,919 --> 00:19:09,679
construction timetable pressures under

512
00:19:09,679 --> 00:19:12,240
the contract. At that time both the

513
00:19:12,240 --> 00:19:14,319
project engineer and designer had long

514
00:19:14,319 --> 00:19:16,400
since departed and the project manager

515
00:19:16,400 --> 00:19:18,480
Daniel Duncan was too short of time to

516
00:19:18,480 --> 00:19:20,480
review the drawings himself so he

517
00:19:20,480 --> 00:19:22,160
delegated their checking to a senior

518
00:19:22,160 --> 00:19:23,279
technician.

519
00:19:23,279 --> 00:19:24,798
The senior technician was trained in

520
00:19:24,798 --> 00:19:26,079
structural engineering and had two

521
00:19:26,079 --> 00:19:27,679
decades of experience but wasn't

522
00:19:27,679 --> 00:19:29,759
licensed as an engineer.

523
00:19:29,759 --> 00:19:31,519
Whilst he queried about the rod

524
00:19:31,519 --> 00:19:33,759
specification (more on that in a moment)

525
00:19:33,759 --> 00:19:35,679
there were no other significant findings

526
00:19:35,679 --> 00:19:37,200
and the drawings were returned approved

527
00:19:37,200 --> 00:19:39,919
for construction on Sunday the 27th of

528
00:19:39,919 --> 00:19:41,759
February. That's right...they were working

529
00:19:41,759 --> 00:19:43,839
the Sunday to get it done.

530
00:19:43,839 --> 00:19:46,160
This modification essentially doubled

531
00:19:46,160 --> 00:19:48,319
the load transferred from the fourth

532
00:19:48,319 --> 00:19:50,798
floor walkway box beam to the holding

533
00:19:50,798 --> 00:19:53,759
nut for the upper hanging rod from 91kN

534
00:19:53,759 --> 00:19:57,279
to 181kN.

535
00:19:57,279 --> 00:19:59,759
Another way to describe this is the nut

536
00:19:59,759 --> 00:20:01,679
holding the weight of the fourth floor

537
00:20:01,679 --> 00:20:04,000
walkway in the original design only had

538
00:20:04,000 --> 00:20:06,319
the weight of its own floor, in that

539
00:20:06,319 --> 00:20:08,720
segment, applied to it with a continuous

540
00:20:08,720 --> 00:20:11,599
rod. Once a second rod was added, instead

541
00:20:11,599 --> 00:20:14,079
of the load from the lower walkway being

542
00:20:14,079 --> 00:20:16,079
transferred up through the rod to the

543
00:20:16,079 --> 00:20:17,200
ceiling,

544
00:20:17,200 --> 00:20:18,798
since it was hanging from the upper

545
00:20:18,798 --> 00:20:22,400
walkway now (not a common rod) the entire

546
00:20:22,400 --> 00:20:24,640
mass of the lower walkway segment was

547
00:20:24,640 --> 00:20:27,519
applied to the upper walkway as well.

548
00:20:27,519 --> 00:20:29,599
Therefore the mass on the holding nut on

549
00:20:29,599 --> 00:20:31,599
the fourth floor walkway was effectively

550
00:20:31,599 --> 00:20:32,798
doubled.

551
00:20:32,798 --> 00:20:34,558
Having said all of that,

552
00:20:34,558 --> 00:20:36,480
with the correct redundancy factors

553
00:20:36,480 --> 00:20:39,919
applied and under the original design,

554
00:20:39,919 --> 00:20:42,240
accounting for the correct weight of the

555
00:20:42,240 --> 00:20:44,480
walkways as they were built, the minimum

556
00:20:44,480 --> 00:20:48,079
load value needed to be 151kN

557
00:20:48,079 --> 00:20:51,038
even with a single rod design, and this

558
00:20:51,038 --> 00:20:53,839
still didn't meet the AISC that's the

559
00:20:53,839 --> 00:20:56,640
American Institute of Steel Construction

560
00:20:56,640 --> 00:20:59,679
specifications requirements. Specifically

561
00:20:59,679 --> 00:21:02,240
the AISC Specification for "Design,

562
00:21:02,240 --> 00:21:04,079
Fabrication and Erection of Structural

563
00:21:04,079 --> 00:21:06,079
Steel for Buildings" as well as the "Code

564
00:21:06,079 --> 00:21:08,159
of Standard Practice for Steel Buildings

565
00:21:08,159 --> 00:21:10,240
and Bridges" as required by the Kansas

566
00:21:10,240 --> 00:21:12,720
City Building Code. Another key problem

567
00:21:12,720 --> 00:21:14,400
was the design of the walkway support

568
00:21:14,400 --> 00:21:16,640
beam's connection to the hanger rod. The

569
00:21:16,640 --> 00:21:18,159
original design sketch for the rod

570
00:21:18,159 --> 00:21:20,319
connection showed a bracket extending

571
00:21:20,319 --> 00:21:23,440
off of the web of the W8 (that's a Wide

572
00:21:23,440 --> 00:21:26,000
flange I-Beam). W8 (that's the vertical

573
00:21:26,000 --> 00:21:28,798
section of the beam where 8 in W8 is the

574
00:21:28,798 --> 00:21:31,759
height of that beam in inches)

575
00:21:31,759 --> 00:21:33,519
and that had an indicative spacing for

576
00:21:33,519 --> 00:21:35,679
the rod connection with the rod sizing

577
00:21:35,679 --> 00:21:37,359
and forces all drawn on the engineer's

578
00:21:37,359 --> 00:21:40,480
sketch. In March, 1978 the project manager

579
00:21:40,480 --> 00:21:43,440
replaced the W8 beam at the hangar

580
00:21:43,440 --> 00:21:45,440
location with a pair of 8"

581
00:21:45,440 --> 00:21:47,119
channels we previously spoke about,

582
00:21:47,119 --> 00:21:49,599
turned toe to toe, and extended these

583
00:21:49,599 --> 00:21:52,720
past the interconnecting W16 beam. This

584
00:21:52,720 --> 00:21:54,798
was done to eliminate concerns about the

585
00:21:54,798 --> 00:21:57,359
eccentricity of the original suggested

586
00:21:57,359 --> 00:21:59,440
bracket connection with the I-Beam. The

587
00:21:59,440 --> 00:22:02,480
revised design was in effect symmetrical

588
00:22:02,480 --> 00:22:04,880
where the original design wasn't.

589
00:22:04,880 --> 00:22:07,200
The revised engineers sketch also showed

590
00:22:07,200 --> 00:22:09,919
the rod size force and rod grade. When

591
00:22:09,919 --> 00:22:12,159
the draftsman transcribed the engineer's

592
00:22:12,159 --> 00:22:15,119
sketch to a for-construction drawing,

593
00:22:15,119 --> 00:22:17,759
they omitted the note specifying the

594
00:22:17,759 --> 00:22:21,679
strength of a 413MPa (or 60kips)

595
00:22:21,679 --> 00:22:23,919
for the hanger rods. In civil engineering

596
00:22:23,919 --> 00:22:26,640
in that era, writing the load detail on

597
00:22:26,640 --> 00:22:28,079
the sketch

598
00:22:28,079 --> 00:22:29,919
indicated to the fabricator that the

599
00:22:29,919 --> 00:22:31,919
connection design still needed to be

600
00:22:31,919 --> 00:22:33,919
completed, and this was normally part of

601
00:22:33,919 --> 00:22:36,079
the fabricator's scope of work. The

602
00:22:36,079 --> 00:22:38,319
engineer had assumed that the fabricator

603
00:22:38,319 --> 00:22:40,319
would complete the design detail for the

604
00:22:40,319 --> 00:22:42,880
connection to the box beam hanger.

605
00:22:42,880 --> 00:22:45,200
It is not clear why the additional

606
00:22:45,200 --> 00:22:47,279
details were not transcribed by the

607
00:22:47,279 --> 00:22:49,599
draftsman, however the fact that they

608
00:22:49,599 --> 00:22:52,400
weren't, led to a mis-assumption by the

609
00:22:52,400 --> 00:22:54,400
fabricator about whether the connection

610
00:22:54,400 --> 00:22:56,640
design was actually complete. They

611
00:22:56,640 --> 00:22:58,000
believed it was,

612
00:22:58,000 --> 00:23:00,079
when it wasn't, and equally the engineer

613
00:23:00,079 --> 00:23:01,279
believed it was being handled by the

614
00:23:01,279 --> 00:23:04,159
fabricator when it wasn't. Placing the

615
00:23:04,159 --> 00:23:06,798
rod through the weak point of the welded

616
00:23:06,798 --> 00:23:09,279
c-channels may have looked the most

617
00:23:09,279 --> 00:23:12,000
pleasant to the eye however the nature

618
00:23:12,000 --> 00:23:14,640
of c-channels is that they taper from

619
00:23:14,640 --> 00:23:16,960
each corner to each tip furthest from

620
00:23:16,960 --> 00:23:19,279
the back of the "C" such that the tips

621
00:23:19,279 --> 00:23:22,240
are the narrowest parts of the channel.

622
00:23:22,240 --> 00:23:24,079
Placing those tip to tip and then

623
00:23:24,079 --> 00:23:26,000
running a weld seam along them to

624
00:23:26,000 --> 00:23:28,159
join them together and then grinding

625
00:23:28,159 --> 00:23:29,839
that weld flat

626
00:23:29,839 --> 00:23:33,279
for assembly, resulted in a very weak

627
00:23:33,279 --> 00:23:35,200
connection. The welders on site

628
00:23:35,200 --> 00:23:37,679
recognised this and attempted to weld

629
00:23:37,679 --> 00:23:40,000
the inner join line inside the box

630
00:23:40,000 --> 00:23:42,319
section, but they could only reach as far

631
00:23:42,319 --> 00:23:44,000
in as the end of their welding rod

632
00:23:44,000 --> 00:23:45,519
allowed them to.

633
00:23:45,519 --> 00:23:47,679
Hardly precision work and pretty much

634
00:23:47,679 --> 00:23:49,839
unconstructable in that way...laws of

635
00:23:49,839 --> 00:23:51,759
physics and all that.

636
00:23:51,759 --> 00:23:54,880
A final note though about the rod design

637
00:23:54,880 --> 00:23:58,640
change that also occurred in March 1978.

638
00:23:58,640 --> 00:24:01,119
The architect requested the rods be

639
00:24:01,119 --> 00:24:04,159
changed from 44.5mm (that's

640
00:24:04,159 --> 00:24:06,558
1-3/4") to 32mm

641
00:24:06,558 --> 00:24:09,119
(or 1-1/4") to "lighten up"

642
00:24:09,119 --> 00:24:11,278
the appearance of the bridges. The

643
00:24:11,278 --> 00:24:13,359
original drawing showing the rod detail

644
00:24:13,359 --> 00:24:15,519
did not specify the material on the

645
00:24:15,519 --> 00:24:18,079
drawing though the other specifications

646
00:24:18,079 --> 00:24:21,119
suggested standard A36 grade rods (that's

647
00:24:21,119 --> 00:24:24,880
36ksi tensile strength) should be used

648
00:24:24,880 --> 00:24:27,440
based on the original design. To achieve

649
00:24:27,440 --> 00:24:29,038
the load-bearing requirements for the

650
00:24:29,038 --> 00:24:32,240
narrower rod, a grade 60 rod (therefore

651
00:24:32,240 --> 00:24:34,880
with a 60ksi tensile strength) would be

652
00:24:34,880 --> 00:24:36,798
required and this was marked up on the

653
00:24:36,798 --> 00:24:39,278
revised engineer's sketch. Just a quick

654
00:24:39,278 --> 00:24:42,079
note...I talk about minimum yield strength...

655
00:24:42,079 --> 00:24:44,079
that's the amount of stress a material

656
00:24:44,079 --> 00:24:46,159
can withstand before it succumbs to a

657
00:24:46,159 --> 00:24:48,000
permanent deformation and doesn't return

658
00:24:48,000 --> 00:24:50,079
back to where it started. In imperial

659
00:24:50,079 --> 00:24:52,319
units it's usually expressed in ksi

660
00:24:52,319 --> 00:24:54,880
which is kilo pounds per square inch of

661
00:24:54,880 --> 00:24:57,038
pressure. Metric units is normally in

662
00:24:57,038 --> 00:25:00,480
MPa or Mega Pascals of pressure. If you

663
00:25:00,480 --> 00:25:02,880
recall, the final drafting for the for-

664
00:25:02,880 --> 00:25:04,798
construction drawing set was outsourced

665
00:25:04,798 --> 00:25:06,480
by the fabricator to another engineering

666
00:25:06,480 --> 00:25:08,240
firm that had a long-standing business

667
00:25:08,240 --> 00:25:10,159
relationship with the fabricator.

668
00:25:10,159 --> 00:25:11,278
During the course of checking the

669
00:25:11,278 --> 00:25:12,720
drawings the technician from the

670
00:25:12,720 --> 00:25:14,558
outsourced back-drafting company

671
00:25:14,558 --> 00:25:16,640
involved asked the project manager about

672
00:25:16,640 --> 00:25:18,480
the strength of the hanger rods. The

673
00:25:18,480 --> 00:25:20,880
technician's own calculations found that

674
00:25:20,880 --> 00:25:23,919
36ksi steel rod would not fully support

675
00:25:23,919 --> 00:25:25,759
the load indicated on the other

676
00:25:25,759 --> 00:25:28,159
available drawings. The project manager

677
00:25:28,159 --> 00:25:30,400
responded from memory that it was a high

678
00:25:30,400 --> 00:25:32,798
strength rod however no mention of the

679
00:25:32,798 --> 00:25:35,440
specific rod grade was provided.

680
00:25:35,440 --> 00:25:37,440
Further than that, no attempt was made to

681
00:25:37,440 --> 00:25:39,599
verify this by looking at a complete set

682
00:25:39,599 --> 00:25:41,359
of drawings and specifications and the

683
00:25:41,359 --> 00:25:42,798
drawings were issued without this

684
00:25:42,798 --> 00:25:44,558
information detailed on the for-

685
00:25:44,558 --> 00:25:47,119
construction drawing set. Some analyses

686
00:25:47,119 --> 00:25:48,960
of this incident call this out as a

687
00:25:48,960 --> 00:25:51,278
cause of the incident but that's not

688
00:25:51,278 --> 00:25:53,599
really true as the rods themselves

689
00:25:53,599 --> 00:25:55,599
didn't actually fail.

690
00:25:55,599 --> 00:25:58,558
Having said that, I have no doubt at all

691
00:25:58,558 --> 00:26:00,960
that had the box beam joints not failed

692
00:26:00,960 --> 00:26:03,440
first with the passage of enough time

693
00:26:03,440 --> 00:26:05,919
and cumulative deformation of the rods

694
00:26:05,919 --> 00:26:08,079
eventually would have led to a collapse

695
00:26:08,079 --> 00:26:09,278
in the future.

696
00:26:09,278 --> 00:26:10,880
When exactly that could have happened

697
00:26:10,880 --> 00:26:13,440
who can say? Technically...not a cause of

698
00:26:13,440 --> 00:26:16,000
this incident but clearly an error that

699
00:26:16,000 --> 00:26:18,000
could have led to a different incident

700
00:26:18,000 --> 00:26:19,679
had the other issues not beaten them to

701
00:26:19,679 --> 00:26:21,278
it first.

702
00:26:21,278 --> 00:26:22,960
Let's talk a little bit about the legal

703
00:26:22,960 --> 00:26:26,159
fallout. In 1984, Missouri's Board of

704
00:26:26,159 --> 00:26:27,839
Architects, Professional Engineers and

705
00:26:27,839 --> 00:26:29,599
Land Surveyors commenced disciplinary

706
00:26:29,599 --> 00:26:31,759
proceedings against Duncan, Gillum and

707
00:26:31,759 --> 00:26:33,200
GCE.

708
00:26:33,200 --> 00:26:35,679
After a 27-day hearing and weeks of

709
00:26:35,679 --> 00:26:37,679
compiling their report the commission

710
00:26:37,679 --> 00:26:39,359
eventually issued its findings which

711
00:26:39,359 --> 00:26:42,640
were 442 pages long and found all three

712
00:26:42,640 --> 00:26:45,038
parties grossly negligent and revoked

713
00:26:45,038 --> 00:26:46,640
their licences.

714
00:26:46,640 --> 00:26:49,519
Judge James B. Deutsch, an administrative law

715
00:26:49,519 --> 00:26:51,038
judge for Missouri's Administrative

716
00:26:51,038 --> 00:26:52,640
Hearing Commission found the structural

717
00:26:52,640 --> 00:26:54,480
engineers guilty of gross negligence,

718
00:26:54,480 --> 00:26:57,359
misconduct and unprofessional conduct.

719
00:26:57,359 --> 00:26:59,038
They claimed that the design flaws had

720
00:26:59,038 --> 00:27:01,119
resulted from a mis-communication between

721
00:27:01,119 --> 00:27:03,200
Jack D. Gillum & Associates and the

722
00:27:03,200 --> 00:27:06,079
Havens Steel Company. Mr Duncan, Mr Gillum

723
00:27:06,079 --> 00:27:08,240
and GCE unsuccessfully appealed their

724
00:27:08,240 --> 00:27:10,000
decision up to the Missouri Court of

725
00:27:10,000 --> 00:27:11,038
Appeals.

726
00:27:11,038 --> 00:27:13,119
The Court of Appeals also rejected the

727
00:27:13,119 --> 00:27:15,038
more substantive attacks on the

728
00:27:15,038 --> 00:27:16,798
sufficiency of the evidence in the

729
00:27:16,798 --> 00:27:18,240
initial proceedings, stating the

730
00:27:18,240 --> 00:27:21,839
following: 1) "...Mr Duncan was

731
00:27:21,839 --> 00:27:23,759
responsible for designing and approving

732
00:27:23,759 --> 00:27:25,839
the building structure..." of which the

733
00:27:25,839 --> 00:27:28,398
walkways fell within that scope; "...[T]he

734
00:27:28,398 --> 00:27:30,720
walkways offered a potential of great

735
00:27:30,720 --> 00:27:33,038
danger to human life if defectively

736
00:27:33,038 --> 00:27:34,558
designed..."

737
00:27:34,558 --> 00:27:35,919
2)

738
00:27:35,919 --> 00:27:38,000
"...Mr Duncan approved the fabricator's

739
00:27:38,000 --> 00:27:40,079
change, recommending it to the architect,

740
00:27:40,079 --> 00:27:41,919
and approved shop drawings reflecting it

741
00:27:41,919 --> 00:27:44,159
without confirming its acceptability;

742
00:27:44,159 --> 00:27:46,398
(noting that) the change effectively

743
00:27:46,398 --> 00:27:49,119
doubled the box connection load..." and

744
00:27:49,119 --> 00:27:51,759
3) "...Mr Duncan never reviewed the shop

745
00:27:51,759 --> 00:27:54,319
drawings even though such a review is an

746
00:27:54,319 --> 00:27:57,119
'Engineering Function' that even GCE's

747
00:27:57,119 --> 00:28:00,159
in-house policies required that he

748
00:28:00,159 --> 00:28:01,440
do..."

749
00:28:01,440 --> 00:28:03,839
The Court of Appeals upheld the original

750
00:28:03,839 --> 00:28:06,720
conclusion that: "...[t]he conduct

751
00:28:06,720 --> 00:28:08,640
of Duncan from initial design through

752
00:28:08,640 --> 00:28:10,558
shop drawing review and through the

753
00:28:10,558 --> 00:28:12,880
subsequent requested connection review...

754
00:28:12,880 --> 00:28:14,720
supports the Commission's finding of

755
00:28:14,720 --> 00:28:16,200
conscious indifference to

756
00:28:16,200 --> 00:28:19,038
[non-delegatable] professional duty."

757
00:28:19,038 --> 00:28:21,679
The Court of Appeal also upheld

758
00:28:21,679 --> 00:28:23,599
the original conclusion that Mr Gillum

759
00:28:23,599 --> 00:28:25,519
had displayed gross negligence because

760
00:28:25,519 --> 00:28:28,398
he failed as the engineer of record:

761
00:28:28,398 --> 00:28:29,440
 

762
00:28:29,440 --> 00:28:31,519
"...to assure that the Hyatt engineering

763
00:28:31,519 --> 00:28:33,440
designs and drawings were structurally

764
00:28:33,440 --> 00:28:35,919
sound...prior to impressing their upon his

765
00:28:35,919 --> 00:28:38,319
seal..." and failed "...to assure adequate

766
00:28:38,319 --> 00:28:40,240
shop drawing review."

767
00:28:40,240 --> 00:28:41,440
 

768
00:28:41,440 --> 00:28:44,000
During the trial the detailer, architect,

769
00:28:44,000 --> 00:28:46,319
fabricator, and technician, all testified

770
00:28:46,319 --> 00:28:47,679
that during construction they had

771
00:28:47,679 --> 00:28:49,679
contacted the project engineer regarding

772
00:28:49,679 --> 00:28:51,599
the structural integrity of the walkway

773
00:28:51,599 --> 00:28:54,000
connection detail. They claimed that each

774
00:28:54,000 --> 00:28:56,480
time it was raised the project engineer

775
00:28:56,480 --> 00:28:58,558
assured them that the connection design

776
00:28:58,558 --> 00:29:00,558
was sound and whilst he claimed to have

777
00:29:00,558 --> 00:29:02,720
checked the detail, in reality there was

778
00:29:02,720 --> 00:29:04,558
no evidence found that he had ever

779
00:29:04,558 --> 00:29:07,440
performed any calculations at all. The

780
00:29:07,440 --> 00:29:09,839
legal repercussions for the Hyatt

781
00:29:09,839 --> 00:29:11,919
engineers firmly established the

782
00:29:11,919 --> 00:29:14,000
Engineer of Records responsibilities for

783
00:29:14,000 --> 00:29:16,000
the structural integrity of an entire

784
00:29:16,000 --> 00:29:17,919
building during construction...including

785
00:29:17,919 --> 00:29:20,159
the shop drawings. Hence in the civil

786
00:29:20,159 --> 00:29:22,079
engineering context, the Engineer of

787
00:29:22,079 --> 00:29:24,240
Record should design and detail all

788
00:29:24,240 --> 00:29:27,119
non-standard structural connections. More

789
00:29:27,119 --> 00:29:29,519
broadly all new designs need to be

790
00:29:29,519 --> 00:29:31,519
thoroughly checked and all modifications

791
00:29:31,519 --> 00:29:33,679
to design details require a formal

792
00:29:33,679 --> 00:29:35,519
written approval from the Engineer of

793
00:29:35,519 --> 00:29:37,119
Record.

794
00:29:37,119 --> 00:29:39,359
The day before that decision was handed

795
00:29:39,359 --> 00:29:41,119
down by Judge Deutsch,

796
00:29:41,119 --> 00:29:43,359
the American Society of Civil Engineers

797
00:29:43,359 --> 00:29:45,759
had announced a new policy of holding

798
00:29:45,759 --> 00:29:48,079
structural engineers responsible for all

799
00:29:48,079 --> 00:29:50,319
elements of structural safety in the

800
00:29:50,319 --> 00:29:52,398
buildings they design. Let's talk about

801
00:29:52,398 --> 00:29:55,359
the aftermath. The hotel reopened

802
00:29:55,359 --> 00:29:57,919
3 months after the incident, after

803
00:29:57,919 --> 00:30:00,319
$5M USD of reconstruction.

804
00:30:00,319 --> 00:30:02,558
A single walkway was reinstalled, only

805
00:30:02,558 --> 00:30:04,319
this time supported from beneath by

806
00:30:04,319 --> 00:30:05,759
concrete pillars.

807
00:30:05,759 --> 00:30:07,440
Other than the 3rd floor now being

808
00:30:07,440 --> 00:30:09,200
left without a connecting walkway the

809
00:30:09,200 --> 00:30:11,200
lobby generally retained its original

810
00:30:11,200 --> 00:30:12,240
design.

811
00:30:12,240 --> 00:30:14,640
The hotel was renamed the Hyatt Regency

812
00:30:14,640 --> 00:30:17,359
Crown Center in 1987, but when Starwood

813
00:30:17,359 --> 00:30:20,000
took over the hotel in November of 2011,

814
00:30:20,000 --> 00:30:22,319
it was renamed the Sheraton Kansas City

815
00:30:22,319 --> 00:30:24,480
Hotel at Crown Center.

816
00:30:24,480 --> 00:30:26,558
Mr Gillum and Mr Duncan had their

817
00:30:26,558 --> 00:30:28,960
engineering licences revoked, as did the

818
00:30:28,960 --> 00:30:31,200
company GCE, and the two had their

819
00:30:31,200 --> 00:30:34,720
memberships to the ASCE revoked as well.

820
00:30:34,720 --> 00:30:37,200
GCE survived only by merging with a

821
00:30:37,200 --> 00:30:39,839
Denver engineering firm: Ketcham, Konkel,

822
00:30:39,839 --> 00:30:41,440
Nichol, Barrett.

823
00:30:41,440 --> 00:30:43,679
No criminal charges were filed and no

824
00:30:43,679 --> 00:30:45,599
one was prosecuted.

825
00:30:45,599 --> 00:30:47,278
Compensation claims from the courts

826
00:30:47,278 --> 00:30:50,079
awarded victims around $140M USD

827
00:30:50,079 --> 00:30:52,000
paid by the Crown Center

828
00:30:52,000 --> 00:30:54,240
Redevelopment Corporation, the owner of

829
00:30:54,240 --> 00:30:56,398
the hotel, with multiple significant

830
00:30:56,398 --> 00:30:59,759
insurance payouts on top of that.

831
00:30:59,759 --> 00:31:02,319
In 2015, over three decades later, a

832
00:31:02,319 --> 00:31:04,720
memorial was finally built adjacent to

833
00:31:04,720 --> 00:31:06,558
the hotel and was paid for by the

834
00:31:06,558 --> 00:31:09,440
Skywalk Memorial Foundation. It had taken

835
00:31:09,440 --> 00:31:12,960
the foundation a decade to raise the $550,000

836
00:31:12,960 --> 00:31:15,440
USD to pay for the memorial

837
00:31:15,440 --> 00:31:18,398
and associated maintenance endowment. The

838
00:31:18,398 --> 00:31:20,240
names of each of the victims are etched

839
00:31:20,240 --> 00:31:22,558
in the memorial of which the centerpiece

840
00:31:22,558 --> 00:31:25,119
is a six meter or twenty feet high

841
00:31:25,119 --> 00:31:28,159
abstract sculpture of a couple embraced

842
00:31:28,159 --> 00:31:29,440
as they dance.

843
00:31:29,440 --> 00:31:32,000
So what do we learn from all this?

844
00:31:32,000 --> 00:31:33,599
There are three points I'd like to go

845
00:31:33,599 --> 00:31:35,359
over here. Responsibility of the

846
00:31:35,359 --> 00:31:37,759
engineers during design; Complete design

847
00:31:37,759 --> 00:31:39,599
reviews rather than piecemeal; and

848
00:31:39,599 --> 00:31:41,359
personnel churn.

849
00:31:41,359 --> 00:31:42,960
The Engineer of Record is a commonly

850
00:31:42,960 --> 00:31:45,200
used term in North America which has in

851
00:31:45,200 --> 00:31:46,960
the past and particularly prior to this

852
00:31:46,960 --> 00:31:49,038
incident, had varying interpretations as

853
00:31:49,038 --> 00:31:51,038
the ultimate responsibility of that job

854
00:31:51,038 --> 00:31:53,119
role in a construction project.

855
00:31:53,119 --> 00:31:54,960
The Hyatt Regency walkway collapse has

856
00:31:54,960 --> 00:31:56,880
become the legal precedent against which

857
00:31:56,880 --> 00:31:59,119
the role of EoR has ever since been

858
00:31:59,119 --> 00:32:01,919
defined in the USA. The buck stops with

859
00:32:01,919 --> 00:32:04,159
the Engineer of Record. They are

860
00:32:04,159 --> 00:32:05,440
responsible.

861
00:32:05,440 --> 00:32:07,679
In Australia we have legal requirements

862
00:32:07,679 --> 00:32:09,599
under the Professional Engineers Act and

863
00:32:09,599 --> 00:32:11,759
for many engineering disciplines today,

864
00:32:11,759 --> 00:32:13,839
if you aren't a Registered Professional

865
00:32:13,839 --> 00:32:15,839
Engineer in the state you're operating

866
00:32:15,839 --> 00:32:17,759
in and/or a Chartered Professional

867
00:32:17,759 --> 00:32:19,440
Engineer in Australia then you aren't

868
00:32:19,440 --> 00:32:22,000
allowed to sign off on a design drawing.

869
00:32:22,000 --> 00:32:24,398
I've been an RPEQ in Electrical

870
00:32:24,398 --> 00:32:27,679
Engineering for 17 years and also an RPEQ

871
00:32:27,679 --> 00:32:29,200
in ITEE and a Chartered

872
00:32:29,200 --> 00:32:30,880
Professional Engineer in both as well

873
00:32:30,880 --> 00:32:32,558
and I take those responsibilities

874
00:32:32,558 --> 00:32:35,440
extremely seriously. When I stamp and

875
00:32:35,440 --> 00:32:37,599
sign a drawing it means I've checked

876
00:32:37,599 --> 00:32:39,839
every detail of that drawing to the best

877
00:32:39,839 --> 00:32:41,759
of my ability which is in effect what

878
00:32:41,759 --> 00:32:43,759
the Engineer of Record is required to do

879
00:32:43,759 --> 00:32:46,798
as well. When I'm asked to RPEQ a

880
00:32:46,798 --> 00:32:48,960
drawing, there's also additional

881
00:32:48,960 --> 00:32:50,880
requirements. I need to have been

882
00:32:50,880 --> 00:32:52,880
involved with the design from start to

883
00:32:52,880 --> 00:32:55,519
finish...an aspect that was lacking in the

884
00:32:55,519 --> 00:32:58,000
case of this specific incident. I've been

885
00:32:58,000 --> 00:32:59,679
involved in projects where we've spent

886
00:32:59,679 --> 00:33:01,200
significant amounts of money

887
00:33:01,200 --> 00:33:03,919
subcontracting to find the right RPEQ

888
00:33:03,919 --> 00:33:06,159
from other organizations in order to get

889
00:33:06,159 --> 00:33:08,480
the design correctly validated after

890
00:33:08,480 --> 00:33:10,640
that specific engineer had left the

891
00:33:10,640 --> 00:33:13,038
design organization mid-project. We

892
00:33:13,038 --> 00:33:15,278
tracked them down to their new job

893
00:33:15,278 --> 00:33:17,759
and we got them back. Design reviews for

894
00:33:17,759 --> 00:33:19,759
complex systems aren't as simple as

895
00:33:19,759 --> 00:33:21,839
you'd like sometimes, especially when we

896
00:33:21,839 --> 00:33:24,240
fractionalise our designs. I like to call

897
00:33:24,240 --> 00:33:26,319
it "Fractional Engineering."

898
00:33:26,319 --> 00:33:28,319
The idea that reviewing the design or

899
00:33:28,319 --> 00:33:31,038
change as a whole just takes too long or

900
00:33:31,038 --> 00:33:32,880
has too many hurdles when it's

901
00:33:32,880 --> 00:33:35,519
considered in its entirety, so we break

902
00:33:35,519 --> 00:33:37,119
it into fractions of the whole and

903
00:33:37,119 --> 00:33:38,398
review those,

904
00:33:38,398 --> 00:33:40,960
one fraction or one slice at a time...in

905
00:33:40,960 --> 00:33:43,679
isolation. There's often too much detail

906
00:33:43,679 --> 00:33:45,599
to put on a single drawing or in a

907
00:33:45,599 --> 00:33:47,599
single specification which means the

908
00:33:47,599 --> 00:33:50,880
engineer needs to often read, ingest and

909
00:33:50,880 --> 00:33:53,278
comprehend a significant number of

910
00:33:53,278 --> 00:33:55,440
drawings and information in order to

911
00:33:55,440 --> 00:33:58,159
determine if the design in its entirety

912
00:33:58,159 --> 00:34:00,398
is safe and correct.

913
00:34:00,398 --> 00:34:03,440
That takes more time and as they say, "It

914
00:34:03,440 --> 00:34:05,519
takes as long as it takes, if you have to

915
00:34:05,519 --> 00:34:06,960
do it right."

916
00:34:06,960 --> 00:34:08,719
The time pressures and distractions from

917
00:34:08,719 --> 00:34:09,918
other elements of the building's

918
00:34:09,918 --> 00:34:11,679
construction clearly affected the

919
00:34:11,679 --> 00:34:14,079
outcome in this incident. "It's just a

920
00:34:14,079 --> 00:34:16,960
walkway...I have bigger concerns..." I have no

921
00:34:16,960 --> 00:34:20,239
doubt that kind of mindset was a factor.

922
00:34:20,239 --> 00:34:21,519
Finally though...

923
00:34:21,519 --> 00:34:23,440
personnel churn.

924
00:34:23,440 --> 00:34:26,239
It's insidious and it comes from a

925
00:34:26,239 --> 00:34:29,039
belief that people can be plug and play.

926
00:34:29,039 --> 00:34:30,960
"We're all just numbers." I've worked for

927
00:34:30,960 --> 00:34:33,280
companies that push hard on documenting

928
00:34:33,280 --> 00:34:35,280
everything...turning everything into a

929
00:34:35,280 --> 00:34:37,358
process, with evidence provided for every

930
00:34:37,358 --> 00:34:39,280
single step and then when someone leaves

931
00:34:39,280 --> 00:34:41,519
the organization the management layer

932
00:34:41,519 --> 00:34:44,079
hires someone new and think everything

933
00:34:44,079 --> 00:34:46,480
can just pick up from where it was...no

934
00:34:46,480 --> 00:34:49,119
risk, no problem. Thinking is...any new

935
00:34:49,119 --> 00:34:51,280
person can just read all the documents,

936
00:34:51,280 --> 00:34:54,398
comprehend the design and finish the job.

937
00:34:54,398 --> 00:34:56,878
If only it worked that way.

938
00:34:56,878 --> 00:34:59,358
It is simply not possible to write down

939
00:34:59,358 --> 00:35:02,239
every last detail, every conversation,

940
00:35:02,239 --> 00:35:03,760
every side note, every corridor

941
00:35:03,760 --> 00:35:05,280
conversation, site meeting, inspection

942
00:35:05,280 --> 00:35:07,679
note, and even if it was...could the next

943
00:35:07,679 --> 00:35:09,760
person that wasn't present early in the

944
00:35:09,760 --> 00:35:11,679
project then absorb all of that

945
00:35:11,679 --> 00:35:13,679
information and comprehend its

946
00:35:13,679 --> 00:35:16,639
importance and context in any reasonable

947
00:35:16,639 --> 00:35:18,079
amount of time?

948
00:35:18,079 --> 00:35:20,079
Enough to finish the job without an

949
00:35:20,079 --> 00:35:21,039
incident?

950
00:35:21,039 --> 00:35:23,679
It's complete fiction.

951
00:35:23,679 --> 00:35:26,559
We are not plug and play. We are the sum

952
00:35:26,559 --> 00:35:28,880
of our experiences and we are unique. So

953
00:35:28,880 --> 00:35:30,960
few things in engineering are truly copy

954
00:35:30,960 --> 00:35:33,119
and paste widgets and even if they are

955
00:35:33,119 --> 00:35:35,119
the larger the scale, the differences

956
00:35:35,119 --> 00:35:37,679
location and materials makes can vastly

957
00:35:37,679 --> 00:35:40,079
impact the outcome. It's so important to

958
00:35:40,079 --> 00:35:41,679
keep the core team consistent in

959
00:35:41,679 --> 00:35:44,000
projects and if that means paying more,

960
00:35:44,000 --> 00:35:45,599
giving people what they want to get them

961
00:35:45,599 --> 00:35:48,400
to stay, that's not pandering, that's a

962
00:35:48,400 --> 00:35:50,880
long-term vision about what's the best

963
00:35:50,880 --> 00:35:53,119
for the project and the company overall

964
00:35:53,119 --> 00:35:54,559
and that's what it means to be a good

965
00:35:54,559 --> 00:35:57,119
manager. Not trying the sell of plug and

966
00:35:57,119 --> 00:35:59,519
play, "We'll roll on, it'll be fine..." that's

967
00:35:59,519 --> 00:36:00,880
not management.

968
00:36:00,880 --> 00:36:02,880
Building and maintaining a good, stable,

969
00:36:02,880 --> 00:36:04,639
competent team that communicates well

970
00:36:04,639 --> 00:36:06,880
together makes an enormous difference.

971
00:36:06,880 --> 00:36:08,639
Creating time and space to execute

972
00:36:08,639 --> 00:36:10,880
thorough design reviews does too.

973
00:36:10,880 --> 00:36:13,358
Somewhat of an unusual footnote however.

974
00:36:13,358 --> 00:36:14,800
When something traumatic like this

975
00:36:14,800 --> 00:36:17,199
occurs to a person, they can handle it in

976
00:36:17,199 --> 00:36:19,119
a multitude of ways.

977
00:36:19,119 --> 00:36:21,599
We saw the tragedy of the Challenger

978
00:36:21,599 --> 00:36:23,599
Space Shuttle engineers with Bob Ebling

979
00:36:23,599 --> 00:36:25,440
retiring from engineering, unable to

980
00:36:25,440 --> 00:36:27,679
practice, consumed by guilt, although

981
00:36:27,679 --> 00:36:28,800
admittedly he didn't cause the

982
00:36:28,800 --> 00:36:30,559
Challenger explosion but he did fail to

983
00:36:30,559 --> 00:36:32,639
stop the launch, but in this case

984
00:36:32,639 --> 00:36:35,440
something altogether different happened.

985
00:36:35,440 --> 00:36:37,679
Jack Gillium was born on the 21st of

986
00:36:37,679 --> 00:36:40,239
November, 1928 and graduated from the

987
00:36:40,239 --> 00:36:41,920
University of Kansas with a degree in

988
00:36:41,920 --> 00:36:43,838
Architectural Engineering before being

989
00:36:43,838 --> 00:36:45,760
drafted into the army to serve in the

990
00:36:45,760 --> 00:36:49,519
Korean war between 1950 and 1952.

991
00:36:49,519 --> 00:36:51,599
In the early 1960s he found his own

992
00:36:51,599 --> 00:36:53,599
structural engineering company, Jack D.

993
00:36:53,599 --> 00:36:55,519
Gillum & Associates and was known for

994
00:36:55,519 --> 00:36:57,280
many prominent engineering designs

995
00:36:57,280 --> 00:37:00,639
around the world until Hyatt Regency.

996
00:37:00,639 --> 00:37:01,920
Whilst he initially fought the

997
00:37:01,920 --> 00:37:04,159
allegations against him he ultimately

998
00:37:04,159 --> 00:37:06,079
came to a different conclusion about his

999
00:37:06,079 --> 00:37:08,159
involvement, and accepted that he was in

1000
00:37:08,159 --> 00:37:10,719
fact, partly to blame for the incident. As

1001
00:37:10,719 --> 00:37:12,639
he lost his engineering license he

1002
00:37:12,639 --> 00:37:14,639
instead decided to spend the rest of his

1003
00:37:14,639 --> 00:37:16,800
working career advising, teaching and

1004
00:37:16,800 --> 00:37:19,440
publicly speaking about how he and his

1005
00:37:19,440 --> 00:37:21,519
company had got it wrong and how we can

1006
00:37:21,519 --> 00:37:24,159
all learn from it. He wrote multiple

1007
00:37:24,159 --> 00:37:26,079
papers including the excellent: "The

1008
00:37:26,079 --> 00:37:28,000
Engineer of Record and Design

1009
00:37:28,000 --> 00:37:29,920
Responsibility" paper that's linked in

1010
00:37:29,920 --> 00:37:31,199
the show notes.

1011
00:37:31,199 --> 00:37:34,239
He passed away on the 4th of July, 2012

1012
00:37:34,239 --> 00:37:37,519
aged 83 years old. I've gone a bit back

1013
00:37:37,519 --> 00:37:39,679
and forth on how I feel about him but in

1014
00:37:39,679 --> 00:37:41,838
the end Jack Gillum could have gone into

1015
00:37:41,838 --> 00:37:44,559
seclusion, wracked by guilt, but he chose

1016
00:37:44,559 --> 00:37:47,119
to stay out in front and essentially do

1017
00:37:47,119 --> 00:37:48,960
exactly what I'm doing here with

1018
00:37:48,960 --> 00:37:51,679
Causality. He tried to educate people

1019
00:37:51,679 --> 00:37:54,320
about how it can go wrong as it had for

1020
00:37:54,320 --> 00:37:56,880
him personally in his case, to try and

1021
00:37:56,880 --> 00:37:59,920
prevent future incidents from occurring.

1022
00:37:59,920 --> 00:38:02,559
And that, on balance,

1023
00:38:02,559 --> 00:38:04,880
I think that was the right call to make,

1024
00:38:04,880 --> 00:38:07,280
and I'm glad he chose that in the end

1025
00:38:07,280 --> 00:38:09,599
over alternatives.

1026
00:38:09,599 --> 00:38:11,599
At the risk of being a touch bit

1027
00:38:11,599 --> 00:38:14,639
flippant, the old and mostly untraceable

1028
00:38:14,639 --> 00:38:17,358
saying is: "When you assume, you make an

1029
00:38:17,358 --> 00:38:20,000
ASS out of U and ME."

1030
00:38:20,000 --> 00:38:22,239
The "Fast Track" method of construction

1031
00:38:22,239 --> 00:38:24,400
employed here led engineers and

1032
00:38:24,400 --> 00:38:26,719
fabricators leaning on assumptions out

1033
00:38:26,719 --> 00:38:28,800
of a lack of available time with

1034
00:38:28,800 --> 00:38:31,199
horrible results. For those engineers

1035
00:38:31,199 --> 00:38:33,119
listening to this now, whether you're

1036
00:38:33,119 --> 00:38:35,440
reviewing a design, even if you're not

1037
00:38:35,440 --> 00:38:38,960
the EoR, or your CPEng or RPEng aren't on

1038
00:38:38,960 --> 00:38:41,358
the line, take that review with the same

1039
00:38:41,358 --> 00:38:43,760
level of vigor as if they were. Gather

1040
00:38:43,760 --> 00:38:45,760
the information you need to be sure if

1041
00:38:45,760 --> 00:38:48,559
the design isn't clear and push back...

1042
00:38:48,559 --> 00:38:52,559
if you need more time...you NEED MORE TIME!

1043
00:38:52,559 --> 00:38:54,079
If you need to speak with the original

1044
00:38:54,079 --> 00:38:56,960
designer...find them! Ask them.

1045
00:38:56,960 --> 00:38:58,800
Get clarity.

1046
00:38:58,800 --> 00:39:00,480
Get it right.

1047
00:39:00,480 --> 00:39:02,880
Being an engineer can be a stressful job

1048
00:39:02,880 --> 00:39:05,679
but can also be a rewarding one too. I

1049
00:39:05,679 --> 00:39:07,838
regularly think back over my 25 year

1050
00:39:07,838 --> 00:39:10,239
career to date and I wonder if someday

1051
00:39:10,239 --> 00:39:12,480
an error I made in the past, might turn

1052
00:39:12,480 --> 00:39:14,400
out with negative consequences - ones that

1053
00:39:14,400 --> 00:39:17,119
I didn't foresee at the time in the past.

1054
00:39:17,119 --> 00:39:19,599
I try not to dwell on it but that's not

1055
00:39:19,599 --> 00:39:21,199
really the point.

1056
00:39:21,199 --> 00:39:24,159
I use those thoughts, those fears, to keep

1057
00:39:24,159 --> 00:39:27,280
me sharp. A bit of fear isn't a bad thing.

1058
00:39:27,280 --> 00:39:30,159
It's a reminder to take what I do, what

1059
00:39:30,159 --> 00:39:32,559
many of us do for a living, very, very

1060
00:39:32,559 --> 00:39:33,760
seriously.

1061
00:39:33,760 --> 00:39:35,280
Had the structural engineers and

1062
00:39:35,280 --> 00:39:36,880
fabricators done the same on this

1063
00:39:36,880 --> 00:39:37,920
project,

1064
00:39:37,920 --> 00:39:42,320
those 114 people might not have died.

1065
00:39:42,320 --> 00:39:44,320
Make the time.

1066
00:39:44,320 --> 00:39:46,320
Do better.

1067
00:39:46,320 --> 00:39:48,000
If you're enjoying Causality and you'd

1068
00:39:48,000 --> 00:39:49,838
like to support us and keep the show ad-

1069
00:39:49,838 --> 00:39:52,079
free you can by becoming a Premium

1070
00:39:52,079 --> 00:39:54,000
Supporter. Premium support is available

1071
00:39:54,000 --> 00:39:56,079
via Patreon, through the Apple Podcasts

1072
00:39:56,079 --> 00:39:58,400
channel subscription, and through Spotify.

1073
00:39:58,400 --> 00:40:00,960
Just visit https://engineered.network/causality to

1074
00:40:00,960 --> 00:40:02,719
learn how you can help this show to

1075
00:40:02,719 --> 00:40:04,880
continue to be made. Thank you.

1076
00:40:04,880 --> 00:40:06,880
A big thank you to all of our supporters,

1077
00:40:06,880 --> 00:40:08,400
a special thank you to our Silver

1078
00:40:08,400 --> 00:40:10,639
Producers: Mitch Biegler, Kevin Koch,

1079
00:40:10,639 --> 00:40:14,079
Lesley, Shane O'Neill, Hafthor, Jared, Bill,

1080
00:40:14,079 --> 00:40:16,960
Joel Maher, Katharina Will and Dave Jones,

1081
00:40:16,960 --> 00:40:18,960
and an extra special thank you to both

1082
00:40:18,960 --> 00:40:21,440
of our Gold Producers: Steven Bridle and

1083
00:40:21,440 --> 00:40:24,000
our Gold Producer known only as 'R'.

1084
00:40:24,000 --> 00:40:26,079
Causality is heavily researched and

1085
00:40:26,079 --> 00:40:27,679
links to all materials used for the

1086
00:40:27,679 --> 00:40:29,440
creation of this episode are contained

1087
00:40:29,440 --> 00:40:30,960
in the show notes. You can find them in

1088
00:40:30,960 --> 00:40:32,400
the text of the episode description of

1089
00:40:32,400 --> 00:40:35,119
your podcast player or, on our website.

1090
00:40:35,119 --> 00:40:38,000
Causality is a Podcasting 2.0 enhanced

1091
00:40:38,000 --> 00:40:39,760
show and with the right podcast player

1092
00:40:39,760 --> 00:40:41,838
you'll have episode locations, enhanced

1093
00:40:41,838 --> 00:40:43,760
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1094
00:40:43,760 --> 00:40:46,000
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1095
00:40:46,000 --> 00:40:47,440
stream satoshi's and Boost with a

1096
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message if you like...there's details on

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00:40:49,358 --> 00:40:50,719
how along with the Boostagram

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00:40:50,719 --> 00:40:53,039
leaderboard on our website. Causality now

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00:40:53,039 --> 00:40:55,119
has support for listener submitted sound

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00:40:55,119 --> 00:40:57,760
bites from any episode! You can create

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00:40:57,760 --> 00:40:59,920
and Email in for inclusion on the

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00:40:59,920 --> 00:41:02,639
website and in Podcasting 2.0 compliant

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00:41:02,639 --> 00:41:04,800
apps. If you'd like to make a credited

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00:41:04,800 --> 00:41:07,119
submission visit https://engineered.network

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00:41:07,119 --> 00:41:10,000
/createsoundbite/

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00:41:10,000 --> 00:41:12,000
to learn more...there's also a link

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00:41:12,000 --> 00:41:13,760
in the notes. You can follow me on the

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00:41:13,760 --> 00:41:16,480
Fediverse @chidgey@engineered.space on

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Twitter @johnchidgey or the

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network @Engineered_Net.

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This was Causality. I'm John Chidgey.

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Thanks so much for listening.

