Pragmatic 44: Order a Steak and Get a Piece of Rat

8 November, 2014

CURRENT

Working in retail and in customer facing roles comes with its own set of challenges. We dive into coping mechanisms, closing a sale and identifying when you’re being worked over, Apple’s Genius Training manual and the effectiveness of tipping.
Duration 1 hour, 19 minutes and 50 seconds Direct Download
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Show Notes

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  • Closing (Sales)
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    People


    Vic Hudson

    Vic Hudson

    Vic is the host of the App Story Podcast and is the developer behind Money Pilot for iOS.

    John Chidgey

    John Chidgey

    John is an Electrical, Instrumentation and Control Systems Engineer, software developer, podcaster, vocal actor and runs TechDistortion and the Engineered Network. John is a Chartered Professional Engineer in both Electrical Engineering and Information, Telecommunications and Electronics Engineering (ITEE) and a semi-regular conference speaker.

    John has produced and appeared on many podcasts including Pragmatic and Causality and is available for hire for Vocal Acting or advertising. He has experience and interest in HMI Design, Alarm Management, Cyber-security and Root Cause Analysis.

    Described as the David Attenborough of disasters, and a Dreamy Narrator with Great Pipes by the Podfather Adam Curry.

    You can find him on the Fediverse and on Twitter.